Shipping policy

Shipping Policy

Karma & Karité ships only domestically in the US.

Handling & Insulated Packaging

To ensure your body butters arrive in perfect condition during warm seasons, we include protective insulated packaging with ice packs. A $5 handling fee is included in your shipping total to cover the cost of these materials. This fee helps us maintain the quality and integrity of your products from our hands to yours.

Processing Times

Orders are typically processed within 2–5 business days.

Processing may take longer during launches, holidays, or promotional periods.

Shipping Times

Estimated shipping windows vary by destination and carrier.

Shipping timelines are estimates only and are not guaranteed.

Incorrect Addresses

Customers are responsible for entering accurate shipping information.

We are not responsible for packages delayed or lost due to incorrect addresses.

Lost or Stolen Packages

Once packages are transferred to the carrier, risk transfers to the customer.

If a package appears lost, we will help you work with the shipping carrier.

Damaged Shipments

If your order arrives damaged, contact us within 7 days with photographs.